Technical Trainer
Description
Provide in-depth technical training across UCC’s coffee equipment product range, delivering a consistent programme and technical advice to all new and existing employees on core coffee machines to ensure operational requirements are met.
The Role:
• Maintain technical training induction programme for new employees.
• Work alongside other Trainers to facilitate the UCC Coffee learning journey.
• Deliver high quality training and update relevant training records in the Learning Management System (LMS), highlight to line mangers any concerns regarding progress.
• Create and maintain refresher training and provide additional training for existing employees when required.
• Support the training of newly introduced equipment following briefing by the relevant suppliers.
• Ensure all equipment needed for technical training is ready to use and maintained to a high standard.
• Ensure you are familiar with new equipment, latest modifications and support adhoc projects as required.
• Create modules covering all aspects of technical training, supported by written and practical tests.
• Work closely with the Technical Team and Regional Service Manager’s to identify new technical training needs and plan accordingly.
• Work closely with Technical Operations Manager and Environmental Health and Safety Manager to ensure all H&S obligations are being met and standard practice and procedure is introduced and regularly updated.
The Person:
• Proven technical/engineering experience
• Working knowledge of planning and delivering training programmes
• Recognised electro/mechanical trade qualification
• Highly analytical and numerate with the ability to interpret complex technical information
• Excellent organisational skills and confident user of Microsoft Office
• Natural communicator with a strong desire to learn and share knowledge
• Full driving licence
Salary: Up to £33k + 25 Days Holiday + Pension + Life Assurance + EAP + Other Company Benefits